FAQ/INFO

HOW DO I GET MY TICKET?

We will send a pdf file with the ticket/s to your mailbox. It should be presented at the festival's box office where you will get a wristband that will enable you to enjoy the festival for the whole week-end. You can bring a printed version or you can just show it on your smartphone for authentication.

IMPORTANT NOTE:

Please expect a maximum of 24 HOURS for your order to be fulfilled. In case of TICKETS, they will be sent to your email address during this time frame.

IF IN 24 HOURS AFTER PAYMENT YOU DO NOT RECEIVE AN E-MAIL WITH YOUR TICKET(S), PROBABLY IT WAS MARKED AS SPAM. PLEASE SEARCH YOUR JUNK/SPAM FOLDER FOR THE TERMS "FESTIVAL FORTE GENERAL ADMISSION"

If the email was marked as spam do not forget to save the PDF file and keep it safe. Remember that after 30 days the emails in the spam box are deleted.

CAN I CANCEL MY TICKET?

Cancellations can’t be done but you can always sell your ticket, easily, at TICKETSWAP